Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

• BlueWave Supply
• 181 Avenue de la Division Leclerc, 95200 Sarcelles, France
• dioumas.koffi@bluewavesupplypro.com
• +33 74 97 42 709

2. Data We Collect

When you contact us or submit a quote request, we may collect the following information:

• Full name and job title
• Company name and country
• Professional email address and phone number
• Order details (product, volume, destination, Incoterm)
• Communication history (emails, messages)

We do not collect sensitive personal data. We do not use cookies for tracking or advertising purposes.

3. How We Use Your Data

Your personal data is used exclusively for:

• Processing and responding to quote requests
• Managing commercial relationships and order fulfillment
• Sending export documentation and shipment updates
• Complying with legal and regulatory obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal bases (GDPR Article 6):

• Contract performance — necessary to fulfill your order or quote request
• Legitimate interest — to manage our business operations and communications
• Legal obligation — to comply with applicable French and EU regulations

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above:

• Commercial data: 5 years after the last transaction (French commercial law)
• Invoice and accounting data: 10 years (French tax law)
• Quote requests with no follow-up: 2 years

6. Your Rights

Under the GDPR (General Data Protection Regulation), you have the following rights:

• Right of access — request a copy of your personal data
• Right of rectification — correct inaccurate or incomplete data
• Right of erasure — request deletion of your data
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a structured format
• Right to object — object to processing based on legitimate interest

To exercise your rights, contact us at dioumas.koffi@bluewavesupplypro.com. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or alteration. Our website uses HTTPS encryption for all data transmissions.

8. Third Parties & Transfers

We may share your data with:

• Logistics and freight partners — solely for shipment coordination
• Certification bodies — for documentation purposes only
• Accounting software — for invoice management (data stored in EU)

We do not transfer your data outside the European Union without adequate safeguards.